Returns and Exchanges

Returns & Exchanges

Sun Earth Air customers have 30 calendar days to return or exchange an item from the date items have been received. To be eligible for a return, the items must be unused and in the same condition it has been received. 

Refunds

Once the item has been received, it will then be inspected and a notification will be sent to the customer. The customer will be immediately notified on the status of their refund after inspecting the item. If the return is approved, Sun Earth Air will then initiate a refund to the original method of payment. Customers will receive the credit within 1-5 business days, depending on your card issuer's policies.